Privacy Policy
Last updated: February 2026
1. Information We Collect
When you use our website or contact us, we may collect the following information:
- Your name, email address, and phone number when you submit our contact form
- The name of your retirement village (if provided)
- Any additional information you choose to share in your message
- Technical data such as your IP address, browser type, and pages visited
2. How We Use Your Information
We use your information to:
- Respond to your enquiries about our services
- Provide physiotherapy and exercise physiology services
- Send you our newsletter (only if you subscribe)
- Improve our website and services
- Comply with legal obligations
3. Data Protection
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
4. Third-Party Services
We may use third-party services such as analytics tools to understand how our website is used. These services may collect anonymous usage data. We do not sell or share your personal information with third parties for marketing purposes.
5. Your Rights
You have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us at hello@reignitehealth.com.au.
6. Contact Us
If you have questions about this privacy policy, please contact us:
- Email: hello@reignitehealth.com.au
- Phone: 1300 255 348