How to Use My Aged Care for Physiotherapy in Retirement Villages
My Aged Care can fund your physiotherapy and exercise physiology sessions at your retirement village. This guide explains how Home Care Packages and CHSP funding work, and how to get started with Reignite Health as your approved provider.
What Is My Aged Care?
My Aged Care is the Australian Government's gateway to aged care services. It connects older Australians with the support they need to live independently, including physiotherapy, exercise programs, and allied health services delivered in your retirement village.
Through My Aged Care, you can access two main funding pathways for physiotherapy: Home Care Packages (HCP) and the Commonwealth Home Support Programme (CHSP). Both can be used to fund Reignite Health's aged care exercise programs and allied health services.
Home Care Packages Explained
Home Care Packages provide a coordinated package of services tailored to your individual care needs. There are four levels, and all can include physiotherapy and exercise physiology:
Level 1
Basic care needs — $9,500/year approx.
Minor physiotherapy needs, occasional exercise supervision
Level 2
Low-level care needs — $16,700/year approx.
Regular physiotherapy sessions, group exercise programs
Level 3
Intermediate care needs — $36,400/year approx.
Intensive physiotherapy, multiple weekly sessions, specialist referrals
Level 4
High-level care needs — $55,200/year approx.
Comprehensive rehabilitation, daily exercise programs, multidisciplinary care
Commonwealth Home Support Programme (CHSP)
CHSP provides entry-level support for older Australians who need a small amount of help to continue living independently. It's often the first step for residents who aren't yet eligible for a Home Care Package.
CHSP can fund allied health services including physiotherapy consultations, exercise physiology, and group fitness classes. A small co-payment may apply depending on your financial situation.
How to Get Started — Step by Step
Call My Aged Care
Phone 1800 200 422 or visit myagedcare.gov.au to register. You’ll answer some questions about your health needs and current situation.
Get Assessed
An assessor will visit you (usually at your retirement village) to evaluate your care needs. This determines your eligibility for CHSP or a Home Care Package level.
Choose Reignite Health as Your Provider
Once approved, you can choose Reignite Health to deliver your physiotherapy and exercise services. We come directly to your retirement village.
Start Your Program
Our physiotherapists and exercise physiologists create a personalised program based on your assessment, goals, and funded hours. Sessions are delivered at your village.
Not sure where to start? Contact us and we'll help guide you through the process.
Services You Can Access Through My Aged Care
Hospital Rehabilitation
Smooth transition support for residents returning from hospital stays, ensuring continuity of care.
01Physiotherapy Consultations
One-on-one personalized physiotherapy sessions designed to address individual health needs and mobility challenges.
02Exercise Physiology
Evidence-based exercise programs tailored for seniors to improve strength, balance, and overall wellbeing.
03Group Fitness Classes
Social and engaging group classes including gym circuits, better balance, and aqua aerobics programs.
04Falls Prevention
Comprehensive assessment and intervention programs specifically designed to reduce fall risk and improve confidence.
06Wellness Programs
Holistic wellness initiatives focusing on physical, mental, and social health for complete wellbeing.
Other Funding Options
My Aged Care isn't the only way to fund your physiotherapy. We accept multiple funding pathways:
- •DVA: Veterans and war widows can access our services through DVA funding
- •Medicare EPC: Your GP can refer you for up to 5 allied health sessions per year under an Enhanced Primary Care plan
- •NDIS: Participants with eligible conditions can use NDIS funding for exercise physiology and physiotherapy
- •Private Health Insurance: Most extras-cover policies include physio and exercise physiology benefits
- •Self-Funded: Competitive rates with no referral required — contact us for pricing
Frequently Asked Questions About My Aged Care Funding
Can I use My Aged Care funding for physiotherapy in my retirement village?
Yes. Reignite Health is an approved provider that delivers physiotherapy directly to retirement villages across Sydney and the Central Coast. Services can be funded through Home Care Packages (Levels 1-4) or the Commonwealth Home Support Programme (CHSP).
What is the difference between Home Care Packages and CHSP?
CHSP (Commonwealth Home Support Programme) provides entry-level support for older Australians who need a small amount of help to stay independent. Home Care Packages offer more comprehensive, coordinated care across four levels based on your needs. Both can fund physiotherapy and exercise physiology services.
How do I get started with My Aged Care?
Call My Aged Care on 1800 200 422 to register and request an assessment. After your ACAT/RAS assessment determines your needs, you can choose Reignite Health as your service provider for physiotherapy and exercise programs.
What other funding options are available besides My Aged Care?
Reignite Health also accepts Medicare Enhanced Primary Care (EPC) plans, DVA funding for veterans, NDIS funding, private health insurance, and self-funded arrangements. Contact us to discuss the best option for your situation.
Do I need a referral to access physiotherapy through My Aged Care?
You need an ACAT or RAS assessment through My Aged Care to access funded services. For Medicare EPC plans, you need a referral from your GP. For private or self-funded sessions, no referral is required.
Have more questions? Visit our full FAQ page or get in touch.
Areas We Service
Reignite Health delivers My Aged Care funded services to retirement villages across Sydney and the Central Coast, including the Northern Beaches, North Shore, Hills District, and more. We currently service 10+ retirement villages and are growing.
Related Pages
Need Help Navigating My Aged Care?
Our team can guide you through the funding process and help you access the physiotherapy and exercise services you need at your retirement village.
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Ready to bring exceptional healthcare to your retirement village? Drop us a message and let's discuss how we can help.
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Please reach out if you would like Reignite Health at your retirement village, want to refer someone to us, or are interested in becoming part of our incredible team of physiotherapists and exercise physiologists!
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